Cancellation and Refund Policy

Cancel before the cutoff for your service and the professional fee is refunded in full. The cutoff is whichever of these comes first:

• we submit an application on your behalf to a government portal, at which point the government fee is spent and cannot be recovered, or
• we send you drafted documents for signature, which is work prepared for your filing specifically and cannot be reused.

In practice that means:

Company and LLP incorporation

Private Limited, OPC, Section 8, LLP. Cutoff: the name reservation is filed with the MCA (RUN, SPICe+ Part A or FiLLiP).

Change of company name

Cutoff: the new name is filed for reservation with the MCA through RUN.

Other MCA event filings

Adding or removing a director or partner, change of registered office, change of business activity, increase in authorised share capital. Cutoff: we send you the drafted board resolutions and forms for signature.

Deeds and agreements

Partnership firm registration, change of LLP agreement, change of partnership deed. Cutoff: we send you the draft deed or agreement.

Strike-off and dissolution

Closing a Private Limited, OPC or LLP. Cutoff: Form STK-2 or LLP Form 24 is filed with the MCA. Dissolving a partnership firm. Cutoff: we send you the draft dissolution deed.

Government registrations

GST, IEC, Startup India / DPIIT, LUT under GST, Udyam / MSME, Shop and Establishment, PTEC / PTRC, 12A and 80G. Cutoff: the application is submitted to the department and an acknowledgement or ARN is generated.

Sole proprietorship set-up

Cutoff: the first of the constituent registrations is submitted.

Annual compliance

Annual Compliance Retainer, LLP Annual Filing. Cutoff: we send you the prepared financial statements and forms for approval.

If you are not sure whether your cutoff has passed, ask us. We will tell you what has actually been filed or sent on your engagement.

Once the cutoff above has passed, the professional fee is non-refundable, as substantive work has commenced and cannot be reversed.

Government fees (MCA filing fees, stamp duty), Digital Signature Certificate (DSC) charges, and other vendor pass-through items are non-refundable once paid out by us to the relevant authority or vendor, typically within hours of your payment to us.

Where a refund is due, it is processed within 5 to 7 working days through Razorpay, to the original payment instrument used at checkout. The Razorpay payment-gateway fee already deducted at collection is not refundable as it is a third-party charge.

Email office@csbhargav.com with your engagement ID and Razorpay transaction reference. We acknowledge within 24 working hours.